The first thing you should do is make contact with us. You can either register your details in person at one of our 10 high street branches, or you can phone or email us.
Registering your interest in a property online is great if you are pushed for time. We will call you back at a convenient moment, discuss your requirements in more detail and book you to see the property.
Our rentals experts know how to zero in on what’s important to you, so an informal chat will put us in the picture. The better we understand what you are looking for, the more accurate we can be when we contact you with details of the perfect place.
So, we have established your wants and needs, and now all we have to do is find the perfect property. We may have something available that ticks all the boxes right away. In which case, bingo, you are in luck.
If not, we turn every stone to find the right place, and the minute we do, you can be assured we will contact you via phone, SMS message or email. If you see our number pop up, take the call.
The type of tenancy is crucial when matching a property to your requirements. If you are looking for a short-term tenancy, expect it to be 6 months or less and likely a stop gap to another move. Maybe you are renovating a home and need some temporary accommodation?
The great news is short-term tenancies come with all the utility and council tax charges built into the rental price. You don’t need to worry about setting up your own accounts.
However, if you want something more permanent, you might be better with a long-term tenancy. They are always 6 months or longer and give you the peace of mind that your home remains your home for the foreseeable future.
If you want reassurance when renting, it might be an idea to go for a managed property. An increasing number of people like this option because it brings certainty and peace of mind.
You get a property manager to liaise with should there be any issues, an emergency contact should you need help in an emergency, and the satisfaction of knowing that your property meets all the current legal and safety laws. This includes the Gas Safety, Electrical Safety and the Furniture and Furnishings Act.
So, you’ve contemplated all of the above, and you're still confident that renting is the path for you. Before diving in with both feet and booking a viewing, try and think about the questions you should be asking.
Knowledge is king, so what things should you ask?
Now you’re ready for your first viewing.
So, you’ve seen something you want to rent. Great news! What’s next?
You can make an offer to the agent there and then. In fact, with rentals, the sooner, the better because new properties coming onto the market are always popular and snapped up quickly. It really is a case of first come, first served.
If you like it, there’s a fair chance someone else will too. Speak to the agent and if you want it, make the offer.
Once the offer is made, we will ask you to fill out an application form, and then we will communicate the offer to the landlord. At this point, you have the opportunity to make clear any unique conditions of the offer, and we will ask you for references.
The landlord is happy with your offer and wants to accept it. We will arrange the following regardless of whether the property is managed or not:
It’s completion day. Your references checked out, and everything has gone to plan. You can now get your keys. If the property is managed, you will also get the contact details of your dedicated property manager.
Now you can get on with the important stuff like moving in and choosing what takeaway you want for your first night in your new home.